At ClipoLab, we are committed to delivering high-quality video editing services. We understand that situations may arise where a refund is requested. This policy explains how refunds are handled.

1. General Refund Rule

If a client requests a refund after placing an order:

• The percentage of work already completed will be deducted from the total project fee.

• The remaining balance will be refunded.

Example: If 40% of the project is completed, 40% of the payment will be retained, and the remaining 60% will be refunded.

2. Eligibility for Refunds

Refunds may be considered if:

• A project is canceled by the client after starting but before full completion.

• There is mutual agreement to end the project early.

• There are valid reasons, such as service delays or agreed quality standards not being met.

3. Non-Refundable Situations

Refunds will not be provided if:

• The project is 100% completed and delivered as per the agreement.

• The client changes their mind after full delivery.

• The refund request is based on subjective preferences without proper feedback during revisions.

4. How to Request a Refund

• Contact our support team within [insert timeframe, e.g., 7 days] after service delivery or project cancellation.

• Provide clear reasons and any related documentation.

• Our team will review the request and respond within [insert timeframe, e.g., 5–7 business days].

5. Refund Method

• Refunds will be issued to the original method of payment.

• Processing times vary depending on your payment provider but typically take [insert time, e.g., 7–10 business days].

6. Changes to This Policy

ClipoLab reserves the right to update or modify this Refund Policy at any time. Changes will take effect immediately when posted on our website.

7. Contact Us

For any questions or refund requests, contact us:

ClipoLab

• Email: [email protected]